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Your Go-To IT Support Company in Nanaimo

Transform Your Business with Intraworks

At Intraworks, our mission is simple – to be your IT superhero that keeps your business ahead of the game. We’re a team of tech enthusiasts who love what we do and are dedicated to helping Canadian businesses thrive in today’s digital world. As a full-service IT support company in Nanaimo, we’re a one-stop shop for IT managed services, cloud services, networking support, data center services, and much more. With a stellar team of technicians, engineers, and administrative and sales staff, Intraworks is your go-to IT support company in Nanaimo for all your business technology needs.

Get to Know Our IT Support Superstars

Rockin’ the IT World Since 2003

Phil Stiller
CEO / Founder
“I can do that… theoretically :)”

Meet Phil, our esteemed leader whose love for technology ignited when he received a Radio Shack 101 electronics kit from his parents and built his first IMSAI S-100 microcomputer. Over the past 30+ years, Phil has taken on a variety of entrepreneurial roles in the tech sector, from sales and consultancy to application architecture. During his leisure, Phil loves exploring technology, cosmology, and philosophy and spending time with his family.

Michelle Fontaine
President
“Control freak extraordinaire!”

Introducing Michelle – a seasoned IT pro. Hailing from Winnipeg, Michelle kickstarted her career in IT operations and account management back in 2006. In 2009, she found her home at Intraworks, where she has been rocking it ever since. Beyond her tech prowess, Michelle has a passion for making a positive impact and is an avid volunteer with animal rescue. Outside of work, you can find Michelle at the movies, reading a good book, or spending time with her two kids and pups.

Alex Bonde
Cloud Manager
“German engineering at work.”

Get to know Alex, our network analyst and mastermind of our data center operations in Nanaimo, BC. Originally from Warburg, Germany, Alex studied Computer Science, specializing in networking, at Dortmund University. Since 2008 he has resided in Canada, making his home on Vancouver Island. When he’s not helping our clients, you’ll find Alex channelling his creativity through woodworking and online gaming.

Steven Bishop
Network Analyst
“Keep it real, keep it clean.”

This is Steven, our networking guru. Originally from Saskatchewan, Steven made Nanaimo his home at 13. With certifications from Simon Fraser University, Sun Microsystems, IBM, and MX Logic, Steven brings a whopping 21 years of expertise to the table. When he's not working his magic, you can find Steven playing floor hockey, relaxing in the hot tub, or perfecting his swing on the golf course.

Lee Cairns
Network Analyst
“It’s a ginger thing.”

Presenting Lee, our networking support genius. Hailing from Winnipeg, Lee has been immersed in the world of IT since 2007. Before joining us, he worked as a digital phone specialist with Shaw. When Lee isn’t tackling tech challenges, he is all about family and enjoys going on cycling adventures and epic video game battles with his wife and 3 kids.

Nicholas Vallee
Network Analyst/Technician
"Keep calm and restart your computer."

Meet Nicholas, a Vancouver native with a keen eye for technology. A graduate of the ITAS program at Vancouver Island University, Nicholas transitioned from an intern to a dedicated team member at Intraworks. Off the clock, he enjoys model painting, video games, and hitting the trails on his bike.

Lukas Niederberger
Network Analyst
“I can automate that.”

Here's Lukas, our network analyst extraordinaire. Originally from charming Rheinfelden, Switzerland, Lukas holds a 4-year vocational diploma in Computer Science. With a knack for network tech and programming across multiple industries, he embraced Vancouver Island living back in 2019. Beyond work, Lukas loves dabbling in strategic tabletop games, hiking, and exploring the outdoors.

Erin Warner
Accountant
Testimonials

What Our Customers Say

Hear from our incredible customers.

Our organization has enjoyed a long-standing working relationship with Intraworks for more than 22 years… The entire Intraworks team is consistently helpful and polite, and they always bring a bit of humor when it’s needed most.

Carol Scott

They have been instrumental in upgrading us with MS Office 365, keeping our data safe with firewalls and truly with any technology need we have had. We could not do the work we do in our crisis line operation without them.

Elizabeth Newcombe

My business has been conducting business with Intraworks IT Management for decades. Their staff members are and have always been friendly, knowledgeable and their services are top notch & affordable.

Shawn Carlson

They worked with our software suppliers to keep us up and running! They are always quick to figure out the problem and resolve the issue just as fast!

Brad McAuley

Intraworks looks after most of our digital side, from helping with web hosting to installing firewalls and wifi access points. It’s great working with local business, especially when they are experts at what they do.

Prime Golf

We moved our on prem corporate datacenter to Intraworks in 2022 and haven’t looked back since. Clean, secure, and holds to high standards. Excellent 24/7/365 service, fast responses, knowledgeable staff

ITX

They helped us set up and optimize our network on a cloud based system. The technicians are friendly, patient, and extremely knowledgeable. I would recommend them to any business looking for reliable IT support.

Chantel Nelson

We have had to call a few times outside of regular hours and they are always quick to get our issue fixed… Always quick to get back to us with prompt service.

Christine McAuley

The infrastructure is solid and dependable, but what really sets them apart is their team — friendly, knowledgeable, and always willing to go the extra mile

Brent Redberger

Want to Join Our IT Company?

From IT help desk and cloud services to networking support, cybersecurity, and data center services, Intraworks helps businesses leverage the power of technology to grow, adapt, and evolve. If you’re ready to grow your career, apply now to join our IT support company.